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FREQUENTLY ASKED QUESTIONS FOR PROFESSIONAL HEALTH PROVIDERS Can our office buy directly from you?
Yes, but as the manufacturer we prefer you use our distributor network. As a healthcare provider you can buy KOOL ‘N FIT at wholesale from our distributors and then sell it at retail prices to your patients. We also can provide you with brochures and samples to help market the product. To find your nearest distributor call 1-800-852-5665 or visit our website www.koolnfit.com for our distributor list.
How can I become a KOOL ‘N FIT seller?
We have a list of criteria that must be met to become a KOOL ‘N FIT seller. For more information please call 1-800-852-5665.
I want to order but my current distributor does not carry KOOL ‘N FIT.
KOOL ‘N FIT is available from many distributors of healthcare products. However, if your current distributor does not carry KOOL ‘N FIT please ask him to get it for you. Or you can call us and we will contact him. We also can provide you with a list of current distributors or visit our website for the distributor list, www.koolnfitcom.
What are the minimum purchase requirements?
KOOL ‘N FIT is sold in case lots only. Each case holds 12 spray bottles ( 4oz & 8oz size). You also can get a free counter display and brochures for your patients. Larger container sizes (16oz bottle, half gallon and full gallon jug) can be purchased individually. Most distributors allow you to purchase less than a full case for a slightly higher price per bottle.
Can I purchase refills for my bottles?
Generally Not. Only our special “Trigger Spray Treatment Room Bottles” used in your practice on your patients can be refilled from the 16oz bottle or larger jugs.
What container sizes of KOOL ‘N FIT are available?
To sell or give to patients: 2oz spray, 4oz spray, 8oz spray and sample packs. For clinical application: The 16oz bottle, ½ gallon and full gallon jugs.
Can I get a product sample to try on my patients?
Yes, we’d be happy to send you a sample kit with product and information at only the cost for shipping. Please call 1-800-852-5665.
Can I get trial packs to pass out to my patients?
Yes, we have the KOOL ‘N FIT “Try Me” package that contains 100 brochures with samples, two 8oz refillable Treatment Room bottles, and a 1/2 gallon jug of KOOL ‘N FIT as a refill. The KOOL ‘N FIT “Try Me” package is FREE with the purchase of 1 case of KOOL ‘N FIT (either size - 4oz or 8oz bottles). Please call 1-800-852-5665 to order.
What is the easiest way to increase sales of KOOL ‘N FIT to our patients?
Experience shows that spraying KOOL ‘N FIT on every patient as a pre-treatment preparation has worked wonders to promote fantastic sales of our product. Some chiropractic doctors have achieved sales of 200+ bottles per month by this method. Patients appreciate this pre-treatment application because it already helps to relieve their pain, it relaxes tight muscles, alleviates anxiety, and generates a feeling of well-being before the doctor even enters the room. Treatment is more comfortable, and the patients then want to purchase KOOL “N FIT for home use, friends and family.
Can KOOL ‘N FIT be applied before aquatic exercise?
Yes, KOOL ‘N FIT is used to relax tight muscles and loosen stiff joints. Spay a large skin area with KOOL ‘N FIT approximately 5 minutes prior to entering the water to allow maximum effectiveness and penetration. KOOL ‘N FIT should be applied after the workout to minimize aches, pains, and stiffness.
Can KOOL ‘N FIT be used with ice, heating pads, tape or wraps?
KOOL ‘N FIT might actually enhance all of the above treatments. In conjunction with ice, it increase the patients tolerance and extends the cooling effect for hours. However, before using a heating pad make sure that the sprayed skin area is completely dry again. When used with wraps or tape, either wait until KOOL ‘N FIT is totally absorbed (dry skin) or use breathable material. For best results wait at least 5 minutes after spraying to allow it to penetrate the skin.
Can KOOL ‘N FIT be used with hot or cold therapy, ultrasound, or electrical stimulation?
Yes, in fact KOOL ‘N FIT enhances all of these treatments – see above ice use. Since KOOL ‘N FIT relaxes the muscles, increases circulation, and contains anti-inflammatory properties, it is an ideal complement to ultrasound and electrical stimulation therapies.
How long does Kool ‘N Fit last?
Most patients feel the effects of KOOL ‘N FIT, including its pain relieving action, for 2 to 4 hours.
If a patient is pregnant can she continue to use KOOL ‘N FIT?
Yes, KOOL ‘N FIT has no known side effects on pregnant women.
Can I have an MSDS sheet?
Certainly if you are a healthcare professional. Please fax or mail your request on company letterhead. Upon receipt we will get one to you. Fax: 619-336-7826
What is the shelf life of KOOL ‘N FIT?
Two years but people reported that it was still effective after several years.
Is KOOL ‘N FIT sold in pharmacies or retail stores?
Not in the extra strength formula. Extra strength KOOL ‘N FIT is exclusively used and sold by health professionals.
What happens if a patient gets KOOL ‘N FIT in his/her eyes? What should they do?
When KOOL ‘N FIT accidentally gets into eyes, no injury or damage will occur. Just rinse the eye with warm water, and within a few minutes everything should be all right.
Does KOOL ‘N FIT come in a gel, cream or roll-on form?
No, KOOL ‘N FIT Pain Relieving Liquid is currently only available in its easy to use, liquid spray form.
Do you offer a money-back guarantee?
Of course! If a consumer or doctor is unhappy with our product, we offer a full refund. Simply return the product to the distributor where it was purchased and they shall provide you with a refund and we shall reimburse the distributor.
May I sell KOOL ‘N FIT to people in other countries?
No, we have international distributors throughout the world that sell KOOL ‘N FIT in their home countries. Due to contractual obligations, governmental restrictions, and liability issues it is imperative that sales to other countries are handled by our corporate office.
Does KOOL ‘N FIT contain animal by-products?
No, KOOL ‘N FIT contains no animal products and is also not animal tested.
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